Shipping policy

UK Next-Day Deliveries made before 11am will be sent out the same day and arrive the next.
  • Please allow up to 3 business days to pass before informing us of a later Next Day Delivery order.

UK Standard Deliveries will be sent out within 2 business days will arrive within 2-5 business days.
  • Please allow up to 7 business days to pass before informing us of a late Standard Delivery order.

International Deliveries will be sent out within 2 business days and will arrive in 2-3 weeks.
  • Please allow up to 4 weeks to pass before informing us of a late International Delivery order. Times can vary substantially due to shipping distances.

We reserve the right to amend or cancel orders that have been placed with inconsistent information without notice and to delay dispatching until the customer has confirmed a correct postal address or confirmed it is a legitimate order by providing identification. Customers have full responsibility for providing the correct information for their order.

Please note we cannot be held liable for any delays due to customs or extenuating circumstances such as bad weather etc, this is unfortunately out of our control and in the event of we can not offer refunds on shipping charges.
Please be advised that for countries outside the UK, there may be customs and VAT charges that the customer will be responsible for. Tax for international shipments are calculated automatically in our checkout for your location, our products include tax charges. We do not accept responsibility for items being delayed through customs/security checks or adverse weather conditions as these are out of our control. There are no refunds on shipping costs unless we are responsible for the error. In certain circumstances, we may use alternate couriers such as UPS / DHL / FedEx / or other.